While we have long built our reputation on our work as providers of semi-truck repair in Flagstaff, Bellemont, Coconino County, and Winona, AZ, as well as services for other large commercial and industrial vehicles, we are pleased to announce that we at Emergency Response – Truck, Trailer & RV Repair now also offer general auto and commercial truck repair for both foreign and domestic vehicles. We have experienced mechanics on hand who are capable of working with you to identify the problem you’re dealing with in your vehicle and get it fixed as efficiently as possible so you can get back on the road.
If you’re in need of a mechanic for basic auto or commercial truck repair, it’s always a good idea to do some research into potential choices so you can get a good sense of their reliability and professionalism. Here are just a few of the steps you should take when looking for a new mechanic to handle your auto repair needs:
- Look for certifications:
One of the most reliable certifications you’ll find is ASE certification, through the National Institute of Automotive Service Excellence. Mechanics who are ASE-certified have gone through some significant knowledge and skills testing and have at least two years of experience in their fields. There are other types of certifications as well that can showcase and endorse the skills and experience a mechanic has. We are pleased to have certified mechanics on staff who are capable of handling all your auto needs.
- Research the company’s reputation:
The internet has made it significantly easier than it was in the old days to research a company’s reputation and background. You can check sites like Angie’s List, Yelp and Google Reviews for reviews of mechanics from actual customers, and check with the Better Business Bureau to make sure the business is in good standing. We are pleased to have built up a strong reputation in the community since our founding and to already have a number of repeat customers who proudly endorse our services.
- Talk to the mechanic:
It can be helpful to actually go into the shop and talk to some of the mechanics you’d be working with. Take a look around the shop and see for yourself what it looks like when they’re at work. Feel free to ask them questions about the types of parts they use (new, used, OEM, aftermarket), whether you’re able to provide your own parts, if they offer free estimates for their work, the types of warranties or guarantees they have for their work, how they determine their labor rates and the types of payment policies they have, among other issues. Their willingness to talk to you and their answers to these questions can help you feel better about your choice of whether or not you’ll work with them.
We encourage you to come down and talk to us at Emergency Response – Truck, Trailer & RV Repair if you’re interested in making us your primary foreign or domestic auto mechanic, or if you need semi-truck repair in Flagstaff, AZ. We look forward to meeting you and answering any questions you have about the services, including load recovery and mobile semi-truck repair, that we offer.